Sumsub is a leading full-cycle verification platform that enables scalable compliance and serves over 4,000 clients worldwide
Job Summary
Sumsub is a leading full-cycle verification platform that enables scalable compliance and serves over 4,000 clients worldwide.
The role involves managing customers on technical, business, and product levels, acting as a liaison between partners and internal teams, and ensuring partner satisfaction through proactive engagement.
The company offers a remote-first culture with flexible working hours, extra time off including personal and sick days, global collaboration opportunities, and support for personal growth and development.
Matching Summary
Sumsub is a leading full-cycle verification platform that enables scalable compliance and serves over 4,000 clients worldwide.
Skills & Requirements
Must-have
Customer Success Management
Partner Relationship Management
Advanced English and Spanish
Proficiency in Google Sheets / MS Excel
Strong analytical skills
Nice-to-have
Basic understanding of KYC
Proactive engagement with clients
Remote-first, trust-based culture
Flexible working hours
Cross-cultural communication
Key Requirements
Prior experience in Customer Success or Account Management
Experience in crypto, fintech, or payments sectors