Gestionnaire Des Demandes De Réparation / Repair Workflow Dispatcher
ATR (Airbus/Leonardo)
Mirabel, Québec, Canada
Hybrid
Customer support in aerospace
Analyze repair requests
Assign repair requests
Your role as Repair workflow Dispatcher will be to assign repair requests from customers within the team
Job Summary
Your role as Repair workflow Dispatcher will be to assign repair requests from customers within the team.
The A220 commercial aircraft Programme is headquartered in Mirabel, in the greater Montreal area, where the vibrant city of Montreal is just a stone’s throw away.
Financial rewards include an attractive salary, annual bonus, group insurance plan, pension plan and share purchase plan.
Matching Summary
Your role as Repair workflow Dispatcher will be to assign repair requests from customers within the team.
Skills & Requirements
Must-have
Customer support in aerospace
Analyze repair requests
Assign repair requests
Track case follow-up
Communicate status to customer
Develop performance indicators
Nice-to-have
Dynamic with initiative
Customer-oriented with good judgment
Organized and time-management skills
Cross-collaboration and learning
Key Requirements
Bachelor's degree in Mechanical or Aerospace Engineering
Minimum 10 years in aerospace industry
Knowledge of GSuite software
Strong written and spoken communication skills in French and English