Customer Service Success Coordinator

Agilent Technologies

Cheadle, United Kingdom
Hybrid
Service scheduling for field engineers
Optimize engineer productivity
Customer communication
Agilent enables customers to gain the answers and insights they seek -- so they can do what they do best: improve the world around us

Job Summary

  • Agilent enables customers to gain the answers and insights they seek -- so they can do what they do best: improve the world around us.
  • The main tasks in this role include efficient scheduling of our service engineers' on-site visits for repairs and maintenance/qualifications and installations of Agilent and Non-Agilent systems.
  • You can expect a wide range of opportunities for individual training, an open working environment with the network of an international company, as well as an active sports and social program and excellent benefits and remuneration packages.

Matching Summary

Agilent enables customers to gain the answers and insights they seek -- so they can do what they do best: improve the world around us.

Skills & Requirements

Must-have

  • Service scheduling for field engineers
  • Optimize engineer productivity
  • Customer communication
  • Prioritize service calls
  • MS Office applications

Nice-to-have

  • Customer-focused mindset
  • Fast-paced multitasking environment
  • Logical problem-solver
  • Creative detail-oriented mindset
  • Proactive initiative

Key Requirements

  • Relevant professional experience in service sector
  • Service coordination, logistics, or maintenance planning experience
  • Good written and spoken English skills
  • SAP/CRM knowledge

Work Rights

Not specified

Tailored Resume

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