Base: $40,000 - $55,000; bonus/equity: not specifi...
Hybrid (2 days onsite)
2 years contact centre experience
Fluent english verbal and written
Handle inbound calls and live chats
Localcoin is seeking a Customer Service Representative in Etobicoke, Ontario, to provide exceptional customer support for its rapidly growing cryptocurrency kiosk network. The role requires bilingual communication skills in English and French and offers a hybrid work schedule with competitive benefits
Job Summary
Localcoin is the fastest growing Bitcoin ATM operator in the world with terminals across Canada and the APAC region.
The role involves handling inbound calls, live online chats, emails, and text conversations to deliver exceptional customer advising.
Employees enjoy a hybrid work schedule of 2 days per week in the Etobicoke office along with an RRSP matching program.
Matching Summary
Match Score: 85
Localcoin is seeking a Customer Service Representative in Etobicoke, Ontario, to provide exceptional customer support for its rapidly growing cryptocurrency kiosk network. The role requires bilingual communication skills in English and French and offers a hybrid work schedule with competitive benefits.
Salary
Base: $40,000 - $55,000; Bonus/Equity: Not specified; Benefits: RRSP Group Matching Program
Skills & Requirements
Must-have
2 years contact centre experience
Fluent English verbal and written
Handle inbound calls and live chats
Nice-to-have
Bilingual French-English skills
Passion for cryptocurrency and blockchain
Experience with Zendesk or Freshdesk
Key Requirements
At least 2 years relevant contact centre experience