Ilab Operator

Howard University

Washington, DC, US
Base: $40,000 - $44,000; bonus/equity: not specifi...
Onsite
Tier 1 technical support
Servicenow ticket management
Customer service skills
Howard University prioritizes well-being and professional growth

Job Summary

  • Howard University prioritizes well-being and professional growth.
  • The Service Desk Support Technician provides essential support for technology issues.
  • Employees enjoy comprehensive benefits and a vibrant company culture.

Matching Summary

Howard University prioritizes well-being and professional growth.

Salary

Base: $40,000 - $44,000; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, and vision insurance

Skills & Requirements

Must-have

  • Tier 1 technical support
  • ServiceNow ticket management
  • Customer service skills

Nice-to-have

  • Experience with Azure AD
  • CompTIA certifications
  • Flexibility for night shifts

Key Requirements

  • Bachelor's degree
  • 1-3 years related experience
  • Experience with hardware and software management

Work Rights

Not specified

Tailored Resume

Cover Letter