Medical Information Assistant- Remote

proarzt.de

Hybrid
Respond to medical information requests
Document adverse events and complaints
Utilize approved labeling and standard responses
ProPharma is seeking a Medical Information Assistant for a hybrid remote role, aimed at candidates with 1-2 years of relevant experience in medical information or related fields. The position involves responding to medical inquiries, documenting adverse events, and ensuring compliance with regulatory standards

Job Summary

  • The Medical Information Assistant position is part of the ProPharma Medical Information Contact Center and follows all corresponding regulations, industry standards, and client/internal policies regarding medical information and the collection and documentation of adverse events, special situation events, and product complaints.
  • Responds to unsolicited consumer, health care professional, and other external customer requests for medical and safety information received via telephone, website/e-mail, letter, fax, and scientific meetings on behalf of ProPharma’s pharmaceutical clients.
  • We celebrate our differences and strive to create a workplace where each person can be their authentic self.

Matching Summary

Match Score: 85

ProPharma is seeking a Medical Information Assistant for a hybrid remote role, aimed at candidates with 1-2 years of relevant experience in medical information or related fields. The position involves responding to medical inquiries, documenting adverse events, and ensuring compliance with regulatory standards.

Skills & Requirements

Must-have

  • Respond to medical information requests
  • Document adverse events and complaints
  • Utilize approved labeling and standard responses
  • Log all inquiries accurately and timely
  • Adhere to privacy and safety policies

Nice-to-have

  • Empathetic customer service skills
  • Collaborative and entrepreneurial spirit
  • Innovative and authentic self-expression

Key Requirements

  • 1-2 years relevant professional experience
  • Life science, Nursing, or Pharmacy degree
  • Excellent verbal and written communication skills
  • Working knowledge of medical terminology

Work Rights

Not specified

Tailored Resume

Cover Letter