Technical Support And Warranty Engineer

ABB Inc

China
Not specified; not specified; full range of benefi...
Fully remote
Bachelor's degree in mechanical or electrical engineering
Experience in quality or technical functions within industrial organizations
Fluent in chinese and english with strong communication skills
This role provides technical assistance to internal and external customers while ensuring timely and cost-effective support for ABB's Motors and Generators Business Line in China

Job Summary

  • This role provides technical assistance to internal and external customers while ensuring timely and cost-effective support for ABB's Motors and Generators Business Line in China.
  • The position requires identifying opportunities to address additional concerns, categorizing technical issues, and preparing detailed customer reports according to standard processes.
  • ABB offers a supportive environment where employees can take initiative, challenge ideas, and grow through meaningful work with a full range of benefits.

Matching Summary

This role provides technical assistance to internal and external customers while ensuring timely and cost-effective support for ABB's Motors and Generators Business Line in China.

Salary

Not specified; Not specified; Full range of benefits offered

Skills & Requirements

Must-have

  • Bachelor's degree in mechanical or electrical engineering
  • Experience in quality or technical functions within industrial organizations
  • Fluent in Chinese and English with strong communication skills
  • Profound knowledge of quality tools and methodologies
  • Onsite work model requirement

Nice-to-have

  • Prior experience in customer quality management
  • Excellent communication and coordination skills
  • Ability to drive improvement actions in own area of responsibility
  • Experience supporting Motors and Generators Business Line
  • Grit and ability to handle complex technical cases

Key Requirements

  • Bachelor's degree in mechanical/electrical engineering
  • Over years of experience in quality or technical functions
  • Fluency in Chinese and English
  • Knowledge of quality tools and methodologies
  • Customer quality management experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter