Armis Security is seeking an Associate Customer Success Manager in Montréal, QC, to serve as a trusted partner for clients, ensuring they derive measurable value from the Armis platform. The ideal candidate should have 2-5 years of relevant experience, excellent communication skills, and the ability to manage multiple accounts effectively
Job Summary
The role serves as a trusted partner ensuring customers achieve measurable value from the Armis cyber exposure management platform.
Candidates will guide clients through product adoption, feature requests, and best practices to drive retention and growth.
This position requires proactive engagement to identify risks, surface opportunities, and collaborate with internal teams like Product and Sales.
Matching Summary
Match Score: 85
Armis Security is seeking an Associate Customer Success Manager in Montréal, QC, to serve as a trusted partner for clients, ensuring they derive measurable value from the Armis platform. The ideal candidate should have 2-5 years of relevant experience, excellent communication skills, and the ability to manage multiple accounts effectively.
Skills & Requirements
Must-have
2-5 years Customer Success experience
Bachelor's degree in Business or Communications
Fluency in English for global collaboration
CRM and customer success platform proficiency
Proactive account management and risk identification
Nice-to-have
SaaS and Cybersecurity industry experience
Strong strategic problem-solving abilities
Experience with cross-functional team collaboration
Ability to travel up to 20% of the time
Key Requirements
2-5 years experience in Customer Success or Account Management
Bachelor's degree or equivalent experience
English language mastery required
Comfortable with Salesforce, Gainsight, or similar tools