Abb low and medium voltage variable frequency drives
Pre-sales technical consultation
After-sales troubleshooting
Provide end-to-end technical support for ABB low and medium voltage variable frequency drives, including pre-sales technical consultation and after-sales troubleshooting & problem resolution
Job Summary
Provide end-to-end technical support for ABB low and medium voltage variable frequency drives, including pre-sales technical consultation and after-sales troubleshooting & problem resolution.
Respond to customer technical inquiries and application issues promptly and effectively through telephone, online support and other channels to continuously improve customer satisfaction.
Collaborate and communicate with the global technical support team, share technical knowledge and resources, and coordinate to solve complex technical problems.
Matching Summary
Provide end-to-end technical support for ABB low and medium voltage variable frequency drives, including pre-sales technical consultation and after-sales troubleshooting & problem resolution.
Skills & Requirements
Must-have
ABB low and medium voltage variable frequency drives
Pre-sales technical consultation
After-sales troubleshooting
Customer technical inquiries
Global technical support team collaboration
Product quality issue reporting
Nice-to-have
Customer-oriented service awareness
Strong sense of responsibility
Fast learning ability
Adapt to new products and technologies
Outstanding problem analysis
Key Requirements
Minimum 2 years of relevant working experience
Bachelor’s degree or above in Automation, Electrical Automation, Electrical Engineering
Proficient in English reading and writing
Fluent oral English for technical communication
Familiar with variable frequency drive principles
Solid professional knowledge in electrical control