Associate Director, Customer Relationship Management

AstraZeneca

Wilmington, DE, United States
5+ years pharmaceutical or biotech experience
Experience with veeva or salesforce crm platforms
Ability to influence stakeholders without authority
This role supports the Customer Engagement Strategy and Innovation Team by balancing immediate demands with future capabilities for the US Business strategy

Job Summary

  • This role supports the Customer Engagement Strategy and Innovation Team by balancing immediate demands with future capabilities for the US Business strategy.
  • The position requires deep collaboration across IBEX, IT, Sales, Brands, and Compliance to shape and deploy evolutions in AstraZeneca's CRM capability.
  • Candidates will have significant opportunities for leadership exposure and professional development within a fast-paced environment dedicated to pioneering the future of healthcare.

Matching Summary

This role supports the Customer Engagement Strategy and Innovation Team by balancing immediate demands with future capabilities for the US Business strategy.

Skills & Requirements

Must-have

  • 5+ years pharmaceutical or biotech experience
  • Experience with Veeva or Salesforce CRM platforms
  • Ability to influence stakeholders without authority

Nice-to-have

  • Pharmaceutical sales background
  • Knowledge of digital marketing engagement capabilities
  • Thought leadership in capability building best practices

Key Requirements

  • Bachelor's degree in relevant subject area
  • Minimum 5 years of pharmaceutical/biotech industry experience
  • Proven capability influencing diverse senior leaders

Work Rights

Not specified

Tailored Resume

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