Customer Experience Associate

TD

Brampton, Ontario, Canada
Base: $22.50 - $28.33 cad ph; bonus/equity: not sp...
Process financial transactions accurately
Customer service and relationship building
Promote banking products and solutions
At TD Canada Trust, we strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions

Job Summary

  • At TD Canada Trust, we strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • The role involves processing financial transactions, understanding customer needs, recommending appropriate banking solutions, and ensuring a positive customer experience while promoting operational excellence.
  • TD offers a comprehensive Total Rewards package including base salary, variable compensation, health benefits, savings and retirement programs, paid time off, career development, and a supportive and inclusive workplace culture.

Matching Summary

At TD Canada Trust, we strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

Salary

Base: $22.50 - $28.33 CAD per hour; Bonus/Equity: Not specified; Benefits: Health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts

Skills & Requirements

Must-have

  • Process financial transactions accurately
  • Customer service and relationship building
  • Promote banking products and solutions
  • Use of MS Office and internet
  • Time management in fast-paced environment
  • Effective verbal and written communication

Nice-to-have

  • Initiative and detail orientation
  • Team collaboration and respect
  • Diverse and equitable work environment
  • Career development and mentoring
  • Adaptability to changing priorities

Key Requirements

  • High School diploma or equivalent
  • 1+ years relevant experience
  • Undergraduate degree is asset
  • Knowledge of MS Office
  • Strong organizational and planning skills

Work Rights

Not specified

Tailored Resume

Cover Letter