Not specified; generous discounts from over 350 re...
Fully remote
Extensive customer service experience
Proactive claim management skills
Stakeholder liaison capabilities
This role offers the opportunity to make a positive impact on injured workers' lives by managing their return-to-work journey within a values-driven environment
Job Summary
This role offers the opportunity to make a positive impact on injured workers' lives by managing their return-to-work journey within a values-driven environment.
The position involves proactively managing mental health and physical claims while liaising with multiple stakeholders to minimize costs and achieve optimal outcomes.
EML provides a diverse team culture with flexibility to work from home up to three days per week after month three.
Matching Summary
This role offers the opportunity to make a positive impact on injured workers' lives by managing their return-to-work journey within a values-driven environment.
Salary
Not specified; Generous discounts from over 350 retailers; Up to 16 weeks paid parental leave plus super
Skills & Requirements
Must-have
Extensive customer service experience
Proactive claim management skills
Stakeholder liaison capabilities
Nice-to-have
Allied health or rehabilitation background
Empathy and resilience in support roles
Strategic thinking for recovery planning
Key Requirements
Experience in allied health, rehabilitation, or disability support (advantageous)
Strong communication and active listening skills
Ability to build rapport with workers, employers, and providers