Assistant Manager- Guest Relations

Marriott

Bengaluru, Karnataka, India
Not specified (assumed to be full time based on job type).
Guest services
Front desk operations
Customer satisfaction
Marriott is seeking an Assistant Manager for Guest Relations in Bengaluru, Karnataka. The role involves overseeing guest services, managing front desk operations, and ensuring high standards of hospitality and service

Job Summary

  • Supports all property operations, ensuring that the highest levels of hospitality and service are provided.
  • Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
  • Provides services that are above and beyond for customer satisfaction and retention.

Matching Summary

Match Score: 85

Marriott is seeking an Assistant Manager for Guest Relations in Bengaluru, Karnataka. The role involves overseeing guest services, managing front desk operations, and ensuring high standards of hospitality and service.

Skills & Requirements

Must-have

  • guest services
  • front desk operations
  • customer satisfaction
  • problem resolution
  • team leadership

Nice-to-have

  • interpersonal and communication skills
  • financial/business decision making
  • energy conservation efforts
  • customer recognition program
  • loss prevention policies

Key Requirements

  • 1 year experience in guest services or related area OR 2-year degree in Hospitality or related major
  • High school diploma or GED

Work Rights

Not specified

Tailored Resume

Cover Letter