The Credit & Collections Analyst manages a portfolio to support financial health and maintain positive customer relationships
Job Summary
The Credit & Collections Analyst manages a portfolio to support financial health and maintain positive customer relationships.
This position requires a proactive approach to problem-solving in a dynamic environment, collaborating with Sales Operations and internal stakeholders to facilitate payments and contribute to process improvements.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
Matching Summary
The Credit & Collections Analyst manages a portfolio to support financial health and maintain positive customer relationships.
Skills & Requirements
Must-have
Collection Management
Account Evaluation
Payment Support
Issue Escalation
Policy Compliance
Nice-to-have
proactive approach to problem-solving
contribute to process improvements
AI CRM
Agentforce
Key Requirements
Minimum of 2 years of credit collections experience