Patient Services Representative - Breast Surgery Prn

Advocate Health

Base: $19.80 - $29.70 ph; bonus/equity: not specif...
High school diploma or equivalent
One to two years customer service experience
Experience handling difficult callers
The role provides efficient, high-quality service to patients arriving for appointments or requesting information on tests and procedures

Job Summary

  • The role provides efficient, high-quality service to patients arriving for appointments or requesting information on tests and procedures.
  • Employees are responsible for verifying insurance eligibility, entering billing information at the time of service, and maintaining accurate medical records.
  • Advocate Health offers competitive compensation, comprehensive benefits including health and retirement plans, and opportunities for career development.

Matching Summary

The role provides efficient, high-quality service to patients arriving for appointments or requesting information on tests and procedures.

Salary

Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, health/dental/vision, retirement match

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • One to two years customer service experience
  • Experience handling difficult callers
  • CRT/PC experience in customer service
  • Ability to lift up to 35 pounds

Nice-to-have

  • Working knowledge of eClinicalWorks system
  • Strong communication skills
  • Problem-solving for billing issues
  • Experience with HMO referrals

Key Requirements

  • High school diploma or equivalent
  • 1-2 years related customer service experience
  • Experience handling difficult customers

Work Rights

Not specified

Tailored Resume

Cover Letter