Customer Care Representative - France

hydrafacial.do

United Arab Emirates
**
2 years experience in customer service or sales support
Fluency in french and english required
Detail-oriented erp data entry skills
** Hydrafacial is seeking a Customer Care Representative to serve as the primary contact for customers in the UAE, ensuring exceptional service in order processing, returns, and addressing inquiries. The role entails collaboration with various teams, administrative tasks, and requires fluency in French and English. **

Job Summary

  • This position serves as the primary point of contact for customers to manage orders, processing, returns, and complaints.
  • Approximately 10% of the role involves office management duties including translation assistance and IT support to ensure business continuity.
  • The company is a global category creator focused on delivering beauty health experiences and reinventing consumer relationships with their skin.

Matching Summary

Match Score: 75

** Hydrafacial is seeking a Customer Care Representative to serve as the primary contact for customers in the UAE, ensuring exceptional service in order processing, returns, and addressing inquiries. The role entails collaboration with various teams, administrative tasks, and requires fluency in French and English. **

Skills & Requirements

Must-have

  • 2 years experience in customer service or sales support
  • Fluency in French and English required
  • Detail-oriented ERP data entry skills
  • Experience with Excel and Outlook
  • Strong written and verbal communication

Nice-to-have

  • Beauty or aesthetics industry experience
  • Knowledge of Oracle, NetSuite, or SAP ERPs
  • Additional language skills beyond English and French
  • Experience with translation assistance tasks

Key Requirements

  • Minimum 2 years of relevant experience
  • Fluency in French and English languages
  • Proficiency with ERP systems and data entry

Work Rights

Not specified

Tailored Resume

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