Customer Service Team Lead

Aggreko

Singapore, Singapore
Fully remote
Team leadership experience
Customer service management
Kpi monitoring
You’ll be responsible for overseeing the daily operations of the customer service department to ensure high levels of customer satisfaction

Job Summary

  • You’ll be responsible for overseeing the daily operations of the customer service department to ensure high levels of customer satisfaction.
  • Lead the customer service team across Southeast Asia to ensure excellent service delivery.
  • Competitive compensation package & annual bonus program.

Matching Summary

You’ll be responsible for overseeing the daily operations of the customer service department to ensure high levels of customer satisfaction.

Skills & Requirements

Must-have

  • Team leadership experience
  • Customer service management
  • KPI monitoring

Nice-to-have

  • Experience in energy rental industry
  • Strong communication skills
  • Ability to work independently

Key Requirements

  • Degree with minimum five years experience
  • Proven ability to manage cross-country teams
  • Familiarity with ERP or CRM systems

Work Rights

Not specified

Tailored Resume

Cover Letter