Responsible for maintaining and upkeep of guest floors and public areas as per LRA standards, empowered to take decisions related to team and guest delight
Job Summary
Responsible for maintaining and upkeep of guest floors and public areas as per LRA standards, empowered to take decisions related to team and guest delight.
Responsible for overall hotel upkeep and maintenance, including major refurbishments, deep cleaning, and VIP movements, while managing departmental expenses within hotel profitability.
Evaluates employee performance, conducts training sessions, seeks guest feedback, and implements action plans to improve guest satisfaction scores and departmental efficiency.
Matching Summary
Responsible for maintaining and upkeep of guest floors and public areas as per LRA standards, empowered to take decisions related to team and guest delight.
Skills & Requirements
Must-have
Guest floor and public area upkeep
Team decision making
Guest delight and situation handling
Cost minimization without quality impact
Budget adherence and financial awareness
Hotel upkeep and maintenance
Guest satisfaction tracking
Nice-to-have
Seeking guest feedback
Encouraging defect-free rooms
Actualization of training
Company policies and standards implementation
Grooming and hygiene standards monitoring
Environmental policies implementation
Vendor management
Key Requirements
Prior experience as assistant manager for at least 2 years
College Certificate in hotel operations management