Quality Analyst (french Speaker)

3M UK

Remote
Fully remote
Manage quality complaints
Analyze quality excellence
Sap, salesforce, cir, power bi, excel experience
3M UK is seeking a French-speaking Quality Analyst to manage and respond to quality complaints, utilizing project management and analytical skills to enhance customer satisfaction. The role requires a bachelor's degree, relevant experience, and proficiency in tools like SAP and Power BI, with candidates expected to work a graveyard shift

Job Summary

  • Manage and execute timely and accurate responses to quality complaints.
  • Analyze and manage internal and external quality excellence to enhance customer satisfaction.
  • Initiate actions to lead projects, provide training to new employees, and link project steps to business strategies.

Matching Summary

Match Score: 85

3M UK is seeking a French-speaking Quality Analyst to manage and respond to quality complaints, utilizing project management and analytical skills to enhance customer satisfaction. The role requires a bachelor's degree, relevant experience, and proficiency in tools like SAP and Power BI, with candidates expected to work a graveyard shift.

Skills & Requirements

Must-have

  • Manage quality complaints
  • Analyze quality excellence
  • SAP, Salesforce, CIR, Power BI, EXCEL experience
  • English and French language proficiency

Nice-to-have

  • Innovative solutions to complex problems
  • Project management skills
  • Process improvement initiatives
  • Customer service skills

Key Requirements

  • Bachelor's degree or higher
  • Three (3) years of relevant experience
  • Amenable to graveyard shift schedule

Work Rights

Not specified

Tailored Resume

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