Customer Relations Associate Manager

WCS SERVICES PTE. LTD.

Woodlands, Singapore
Strong communication and coordination skills
Comfortable interacting with clients and staff
Able to manage feedback and complaints professionally
The role involves managing client relationships, supporting daily cleaning operations, and ensuring service standards are met across assigned sites

Job Summary

  • The role involves managing client relationships, supporting daily cleaning operations, and ensuring service standards are met across assigned sites.
  • Candidates will conduct regular site inspections, coordinate with supervisors and frontline staff, and handle service recovery matters professionally.
  • This position offers exposure to customer relations and site operations within a supportive environment suitable for career growth.

Matching Summary

Match Score: 85

The role involves managing client relationships, supporting daily cleaning operations, and ensuring service standards are met across assigned sites.

Skills & Requirements

Must-have

  • Strong communication and coordination skills
  • Comfortable interacting with clients and staff
  • Able to manage feedback and complaints professionally

Nice-to-have

  • Prior experience in cleaning operations or facilities management
  • Hands-on approach to ground operations
  • Willingness to work on Saturdays as required

Key Requirements

  • Valid Class 3 driving licence (preferred)
  • Own vehicle preferred for site travel
  • Willingness to work Saturdays when needed

Work Rights

Not specified

Tailored Resume

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