Job Summary

• The Bilingual Dispute Intake Analyst plays a crucial role in delivering exceptional customer service while managing complex dispute scenarios involving denied claims and repeat offenders.
• This position requires leveraging English and Spanish fluency to accurately capture customer information and perform moderate risk analysis in compliance with federal regulations.
• Fifth Third Bank offers comprehensive benefits and differentiated compensation offerings designed to support the physical, financial, emotional, and social well-being of its employees.

Matching Summary

Salary

Base salary reflective of pay grade range; Individual salaries vary based on skillset, experience, education, and location; Comprehensive benefits included

Skills & Requirements

Key Requirements

• One to three years experience in disputes, fraud, or banking
• Associate's degree or equivalent work experience
• Fluency in both English and Spanish required

Work Rights