Wintrust 2026 Summer Internship - Customer Contact Center

Wintrust

Rosemont, IL, United States
Base: $19.00ph; bonus/equity: not specified; benef...
Customer inquiry resolution
Bank process knowledge
Electronic system utilization
Solve internal and external customer inquiries, complaints, and requests by using a single point of contact resolution utilizing solid knowledge of the bank’s processes, procedures, and electronic systems

Job Summary

  • Solve internal and external customer inquiries, complaints, and requests by using a single point of contact resolution utilizing solid knowledge of the bank’s processes, procedures, and electronic systems.
  • Provide on-going relationship servicing with current customers to maintain goodwill and gain additional business through promotion and cross-selling other bank products and services.
  • Wintrust offers a wide range of internship opportunities across the Chicagoland area, Southern Wisconsin, and Northwest Indiana, with opportunities to grow and develop your career.

Matching Summary

Solve internal and external customer inquiries, complaints, and requests by using a single point of contact resolution utilizing solid knowledge of the bank’s processes, procedures, and electronic systems.

Salary

Base: $19.00/hour; Bonus/Equity: Not specified; Benefits: Paid summer internship

Skills & Requirements

Must-have

  • Customer inquiry resolution
  • Bank process knowledge
  • Electronic system utilization
  • Deposit and loan issue coordination
  • Branch support training

Nice-to-have

  • Relationship-focused service
  • Community investment focus
  • Promote from within culture
  • Fun banking environment

Key Requirements

  • Currently enrolled in U.S. college/university
  • Junior or senior year preference
  • Customer service experience required
  • Cumulative GPA 3.0 or higher
  • Authorized to work permanently in U.S.

Work Rights

Authorized to work permanently in the U.S.

Tailored Resume

Cover Letter