Claims Analyst Ii

AIG

In-person (primary office presence required)
Investigate, evaluate, negotiate, and settle complex claims
Analyze data according to policy provisions
Determine claim acceptance or denial
AIG is seeking a Claims Analyst II to manage complex claims, ensuring timely resolution and excellent customer service. This role requires strong analytical skills and the ability to communicate effectively with various stakeholders

Job Summary

  • The primary purpose of the job is to investigate, evaluate, negotiate and settle the most complex of the AIG Complex Claims cases by collecting and analyzing data according to policy application and/or contract provisions.
  • The employee will handle a monthly average of 200 new claims (serviced by Easy Claim).
  • At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office.

Matching Summary

Match Score: 85

AIG is seeking a Claims Analyst II to manage complex claims, ensuring timely resolution and excellent customer service. This role requires strong analytical skills and the ability to communicate effectively with various stakeholders.

Skills & Requirements

Must-have

  • Investigate, evaluate, negotiate, and settle complex claims
  • Analyze data according to policy provisions
  • Determine claim acceptance or denial
  • Handle an average of 200 new claims monthly
  • Utilize diary system for proactive issue resolution
  • Meet all service level agreements
  • Identify subrogation opportunities and fraud potential

Nice-to-have

  • Continuous improvement on claim file handling
  • Contribute to best practice procedures
  • Value in-person collaboration
  • Culture of inclusion and belonging

Key Requirements

  • Experience in complex claims adjustment
  • Ability to prioritize and multi-task
  • Clear and concise verbal and written communication
  • Computer proficiency
  • Acquiring adjuster licenses may be required
  • Proficiency in Desk Management, phone etiquette, time management
  • Basic knowledge of legal/regulatory requirements
  • Experience following up on technical claims audit recommendations

Work Rights

Not specified

Tailored Resume

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