Cleared Product Support Engineer

Adobe Media and Data Science Research (MDSR) Laboratory

Tysons, Virginia, United States
Base: $97,300 -- $180,050 annually; bonus/equity: ...
Not specified (suggested: hybrid based on customer interaction needs)
Active ts/sci u.s. government security clearance
Windows/linux server installation and administration
Java application servers and relational databases
Adobe is seeking a Cleared Product Support Engineer to provide technical support for government customers in the U.S. public sector, focusing on ensuring customer success and product enhancement. The role requires an active TS/SCI security clearance and strong technical knowledge in areas such as Java applications, relational databases, and experience with Adobe products

Job Summary

  • The role provides technical support for the U.S. public sector Adobe customer base while ensuring customers are set up for success.
  • Candidates must possess an active TS/SCI U.S. Government Security clearance and be located for daily commuting to Tysons, Virginia.
  • Adobe empowers employees to innovate with AI and invests in finding and growing the best talent to support their mission.

Matching Summary

Match Score: 85

Adobe is seeking a Cleared Product Support Engineer to provide technical support for government customers in the U.S. public sector, focusing on ensuring customer success and product enhancement. The role requires an active TS/SCI security clearance and strong technical knowledge in areas such as Java applications, relational databases, and experience with Adobe products.

Salary

Base: $97,300 -- $180,050 annually; Bonus/Equity: Short-term incentives via Annual Incentive Plan (AIP); Benefits: Comprehensive benefits programs not specified

Skills & Requirements

Must-have

  • Active TS/SCI U.S. Government Security clearance
  • Windows/Linux server installation and administration
  • Java application servers and relational databases
  • Daily commuting to Tysons, Virginia
  • Troubleshooting and qualifying technical cases

Nice-to-have

  • Experience with Adobe Experience Manager
  • Knowledge of cloud deployments like AWS and Azure
  • Strong organizational skills with attention to detail
  • Proactive risk identification and mitigation
  • Ability to create KB articles and whitepapers

Key Requirements

  • Active TS/SCI U.S. Government Security clearance
  • Bachelor's degree or equivalent experience
  • Geographically located for daily commuting to Tysons, Virginia

Work Rights

Must have active TS/SCI U.S. Government Security clearance

Tailored Resume

Cover Letter