Billing Officer

Urban Utilities

South East Queensland, Australia
Generous salary pyckaging options; not specified; ...
Not specified
Customer account data management
Account creation and ownership changes
Property data maintenance
Urban Utilities is seeking a Billing Officer to join their Customer & Innovation group in South East Queensland. The role involves managing customer account data to ensure high-quality service, with a focus on building customer relationships and problem-solving

Job Summary

  • The primary purpose of this role is managing customer account data accurately and efficiently to ensure a high quality of service.
  • Urban Utilities serves more than 1.5 million people across Southeast Queensland with essential water and wastewater services.
  • Employees enjoy generous benefits including 18 weeks of paid parental leave, flexible work options like 9-day fortnights, and corporate discounts.

Matching Summary

Match Score: 85

Urban Utilities is seeking a Billing Officer to join their Customer & Innovation group in South East Queensland. The role involves managing customer account data to ensure high-quality service, with a focus on building customer relationships and problem-solving.

Salary

Generous Salary Packaging options; Not specified; 18 weeks paid parental leave, 15 days personal leave, flexibility options

Skills & Requirements

Must-have

  • Customer account data management
  • Account creation and ownership changes
  • Property data maintenance

Nice-to-have

  • Strong customer relationship building
  • Internal stakeholder problem solving
  • Billing and metering experience

Key Requirements

  • Demonstrated track record in customer relationships
  • Billing and metering experience (desirable)

Work Rights

Not specified

Tailored Resume

Cover Letter