Paradox helps organizations around the world reimagine recruitment and hiring with a conversational recruiting platform powered by AI
Job Summary
Paradox helps organizations around the world reimagine recruitment and hiring with a conversational recruiting platform powered by AI.
This role involves partnering with enterprise and strategic clients globally to provide exceptional service including onboarding, training, ongoing support, and renewal or expansion.
Workday offers a flexible work approach combining in-person and remote work, with a culture rooted in integrity, empathy, and shared enthusiasm.
Matching Summary
Paradox helps organizations around the world reimagine recruitment and hiring with a conversational recruiting platform powered by AI.
Salary
Base: $99,800 - $149,600 USD (Chicago); $90,300 - $160,400 USD (other US locations); Bonus/Equity: Eligible for Workday Bonus Plan and stock grants; Benefits: Not specified
Skills & Requirements
Must-have
Customer success management
Enterprise SaaS solutions
Client onboarding and training
Technical product support
Global cross-functional collaboration
Account management and renewal
Nice-to-have
HR/recruiting software expertise
Executive level relationship building
Data analysis and communication skills
Flexible work environment
Mentorship and team leadership
Key Requirements
7+ years customer success or account management experience (Sr)
5+ years customer success or account management experience (Manager)
7+ years supporting enterprise SaaS (Sr)
5+ years supporting enterprise SaaS (Manager)
Technical understanding of complex software ecosystems
Experience educating clients and providing training