IT Support Engineer

SCREEN SPE SINGAPORE PTE. LTD.

Singapore
Office setting, on-call
L1/l2 helpdesk support
Microsoft active directory administration
Windows server troubleshooting
SCREEN SPE SINGAPORE PTE. LTD. is seeking an IT Support Engineer to provide Level 1 and Level 2 helpdesk support, manage IT-related issues, and maintain user accounts in a Windows environment. The ideal candidate should have relevant technical experience, particularly in Microsoft systems, and possess strong communication skills

Job Summary

  • The role involves providing L1/L2 helpdesk support to resolve IT-related issues and performing system failure recovery.
  • Candidates will maintain user accounts in Microsoft Active Directory and Azure AD while managing network security policies.
  • The position requires strong communication skills for training users and documenting IT processes effectively.

Matching Summary

Match Score: 85

SCREEN SPE SINGAPORE PTE. LTD. is seeking an IT Support Engineer to provide Level 1 and Level 2 helpdesk support, manage IT-related issues, and maintain user accounts in a Windows environment. The ideal candidate should have relevant technical experience, particularly in Microsoft systems, and possess strong communication skills.

Skills & Requirements

Must-have

  • L1/L2 helpdesk support
  • Microsoft Active Directory administration
  • Windows Server troubleshooting
  • System failure recovery procedures
  • Network connectivity management

Nice-to-have

  • Cisco UC administration experience
  • Intune MDM administration knowledge
  • Apple device management skills
  • System integrator background
  • Proactive independent work style

Key Requirements

  • Minimum Nitec, Higher Nitec, or Diploma in IT
  • 2-3 years of technical support experience
  • Proficiency with Windows operating systems

Work Rights

Not specified

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