3 years of relevant work experience in the it field
Strong knowledge of computer and networking hardware
Skilled in installing configuring and troubleshooting hardware
The role involves providing technical support for customers on computer and IT networking issues via hotline, remote tools, or on-site assistance
Job Summary
The role involves providing technical support for customers on computer and IT networking issues via hotline, remote tools, or on-site assistance.
Employees will deliver after-sales services such as DOA, RMA, and in-warranty hardware maintenance while inspecting and repairing goods collected from customers.
The company offers formal programs on leadership and professional development along with global Life Empowerment Assistance Program benefits.
Matching Summary
The role involves providing technical support for customers on computer and IT networking issues via hotline, remote tools, or on-site assistance.
Skills & Requirements
Must-have
3 years of relevant work experience in the IT field
Strong knowledge of computer and networking hardware
Skilled in installing configuring and troubleshooting hardware
Nice-to-have
Familiarity with HPE Aruba switches and wireless devices
Knowledge of Microsoft 365 suite
Eagerness to learn and adapt to new technologies
Key Requirements
Minimum of 3 years of relevant work experience in the IT field
Possession of IT-related certifications or equivalent qualifications