Customer Service Associate

Maersk

Greer, SC, USA
Base: $22-$23.50 ph; bonus/equity: not specified; ...
Not specified (assumed office-based due to job responsibilities)
Answering incoming calls
Responding to customer inquiries
Tracking and updating shipments
Maersk is seeking a Customer Service Associate for their Greer, SC location, responsible for providing excellent customer service through phone and email support, tracking shipments, and resolving customer inquiries. The role is set within a reputable logistics company that values integrity and promotes a family-like culture

Job Summary

  • The Customer Service Associate is responsible for answering incoming calls and providing excellent customer service, monitoring and responding to customer inquiries, and tracking, tracing, entering, and updating shipments.
  • Maersk Ground Freight offers a robust network for various transportation services across multiple channels, leveraging different operational models.
  • The company offers a comprehensive benefits package including Medical, Dental, Vision, 401k with Company Match, Employee Assistance Program, and Paid Time Off.

Matching Summary

Match Score: 85

Maersk is seeking a Customer Service Associate for their Greer, SC location, responsible for providing excellent customer service through phone and email support, tracking shipments, and resolving customer inquiries. The role is set within a reputable logistics company that values integrity and promotes a family-like culture.

Salary

Base: $22-$23.50 per hour; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 401k + Company Match, EAP, PTO

Skills & Requirements

Must-have

  • Answering incoming calls
  • Responding to customer inquiries
  • Tracking and updating shipments
  • Excellent communication skills
  • Technological aptitude

Nice-to-have

  • Culture of honesty and integrity
  • Family-like environment
  • Problem-solving skills
  • Organizational skills with detail

Key Requirements

  • 2 years customer service experience
  • High School or better education

Work Rights

Not specified

Tailored Resume

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