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ING is seeking a Financial Expert in Aalst and Gent, Belgium, to provide personalized banking advice to customers while leveraging digital banking solutions. The role emphasizes strong customer service, product knowledge, and the ability to identify and fulfill client needs in a proactive manner.
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Job Summary
The role serves as the primary personal contact for customers in branches, acting as the face of ING.
Employees are expected to identify customer needs and guide them toward mobile and digital banking solutions.
Success is measured by high customer satisfaction scores (CSAT/NPS) and the ability to convert interactions into commercial results.
Matching Summary
Match Score: 75
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ING is seeking a Financial Expert in Aalst and Gent, Belgium, to provide personalized banking advice to customers while leveraging digital banking solutions. The role emphasizes strong customer service, product knowledge, and the ability to identify and fulfill client needs in a proactive manner.
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