Customer Service Representative - Quezon City

Manulife Financial Inc

Quezon City, Philippines
Hybrid
Call center experience preferred
Excellent english communication skills
Ability to work full-time night shifts
Manulife Financial Inc is seeking a Customer Service Representative in Quezon City, Philippines, to manage incoming customer inquiries and provide excellent service. The ideal candidate should have call center experience and strong communication skills, with a willingness to work in a hybrid environment

Job Summary

  • You will answer incoming customer calls regarding policy and service questions.
  • The role involves delivering excellent customer service and resolving issues effectively.
  • Manulife offers a flexible environment that supports your career growth and well-being.

Matching Summary

Match Score: 85

Manulife Financial Inc is seeking a Customer Service Representative in Quezon City, Philippines, to manage incoming customer inquiries and provide excellent service. The ideal candidate should have call center experience and strong communication skills, with a willingness to work in a hybrid environment.

Skills & Requirements

Must-have

  • Call center experience preferred
  • Excellent English communication skills
  • Ability to work full-time night shifts

Nice-to-have

  • Strong analytical and problem-solving skills
  • Ability to build rapport with customers
  • Experience in hybrid work environments

Key Requirements

  • Completed 2 years in College
  • At least 2 years of international voice account experience

Work Rights

Not specified

Tailored Resume

Cover Letter