Patient And Family Relations Senior Coordinator - Digital Health
cfaes.ohio-state.edu
Columbus, OH, USA
Fully remote
Patient enrollment process management
Support and education of device usage
Distribution and maintenance of monitoring devices
The Enrollment Specialist, Digital Health at the OSU James Cancer Hospital is responsible for guiding patients through the enrollment process for remote monitoring programs and providing support and education on device usage
Job Summary
The Enrollment Specialist, Digital Health at the OSU James Cancer Hospital is responsible for guiding patients through the enrollment process for remote monitoring programs and providing support and education on device usage.
This role involves managing the distribution and maintenance of monitoring devices, ensuring accurate data management, and collaborating with clinical teams to enhance program efficiency and patient satisfaction.
The position contributes to the hospital's mission of delivering exceptional oncology care and requires strong customer service, organizational skills, and the ability to work effectively with a wide range of healthcare professionals.
Matching Summary
The Enrollment Specialist, Digital Health at the OSU James Cancer Hospital is responsible for guiding patients through the enrollment process for remote monitoring programs and providing support and education on device usage.
Skills & Requirements
Must-have
patient enrollment process management
support and education of device usage
distribution and maintenance of monitoring devices
strong verbal and written communication skills
organizational and time management skills
knowledge of Microsoft Office Suite
Nice-to-have
experience in patient education and enrollment
positive customer-focused attitude
ability to work with diverse clinical teams
self-motivated and professional
ability to travel occasionally
Key Requirements
High school graduate or equivalent
2 years of relevant experience required
4-6 years of relevant experience preferred
Previous patient care experience preferred
Certification or vocational training may be required