Assistant Front Office Manager

Pullman Singapore Orchard

Singapore, Singapore
On-site
5 years relevant experience
2 years line management level
Opera cloud or similar pms knowledge
The Pullman Singapore Orchard is seeking an Assistant Front Office Manager to lead and enhance guest service within its dynamic front office team. The ideal candidate will have a minimum of five years of relevant experience, including two years in a management role, and a strong focus on guest satisfaction and team development

Job Summary

  • The role involves leading the Front Office team to ensure seamless, fun, cool, and smart guest interactions at a world-class lifestyle hotel.
  • Candidates must develop and execute annual upsell strategies while collaborating with Sales and Revenue teams to maximize financial performance.
  • The position requires managing HR activities including hiring, coaching, performance appraisals, and maintaining fair disciplinary procedures.

Matching Summary

Match Score: 85

The Pullman Singapore Orchard is seeking an Assistant Front Office Manager to lead and enhance guest service within its dynamic front office team. The ideal candidate will have a minimum of five years of relevant experience, including two years in a management role, and a strong focus on guest satisfaction and team development.

Skills & Requirements

Must-have

  • 5 years relevant experience
  • 2 years line management level
  • Opera Cloud or similar PMS knowledge
  • Diploma or Degree in Tourism & Hotel Management
  • English communication skills

Nice-to-have

  • Second language proficiency
  • Strong interpersonal skills
  • Ability to work under pressure
  • Self-motivated initiative
  • Creative problem solving

Key Requirements

  • Minimum 5 years relevant experience
  • At least 2 years at line management level
  • Diploma or Degree in Tourism & Hotel Management
  • Proficiency in Opera Cloud or similar PMS
  • Excellent English communication skills

Work Rights

Not specified

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