Customer Service Representative

American Pet Spa

San Diego, CA, United States
Base: $20.00 - $21.00ph doe; bonus/equity: tips; b...
Answering phones
Multi-tasking
Handling cash and cards
We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP

Job Summary

  • We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP.
  • You will be responsible for welcoming pet parents, answering phones, managing check-ins/outs, and ensuring the lobby is clean.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $20.00 - $21.00/hour plus tips.

Matching Summary

We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP.

Salary

Base: $20.00 - $21.00/hour DOE; Bonus/Equity: tips; Benefits: part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • answering phones
  • multi-tasking
  • handling cash and cards
  • responding to complaints
  • keeping lobby clean
  • supporting team members

Nice-to-have

  • concierge skills
  • chaos coordinator
  • fluent in human and hound
  • pet-obsessed professionals
  • elevate love and lives of pet families

Key Requirements

  • 1+ year customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter