Front Desk Agent - Raffles The Red Sea (saudi National)

Raffles The Red Sea

Umluj, Saudi Arabia
On-site
Refined elegance and timeless luxury
Graciousness and personalized service
Guest arrival and departure experience
Provide a warm, elegant, and personalized welcome to all guests, addressing them by name whenever possible

Job Summary

  • Provide a warm, elegant, and personalized welcome to all guests, addressing them by name whenever possible.
  • Handle guest inquiries, requests, and concerns with professionalism, empathy, and a solution-oriented approach.
  • Uphold Raffles grooming, etiquette, and communication standards consistently.

Matching Summary

Provide a warm, elegant, and personalized welcome to all guests, addressing them by name whenever possible.

Skills & Requirements

Must-have

  • Refined elegance and timeless luxury
  • Graciousness and personalized service
  • Guest arrival and departure experience
  • Guest relations and service excellence
  • Operational excellence
  • Standards, etiquette & brand representation

Nice-to-have

  • Proactive, anticipatory approach
  • Strong sense of ownership and accountability
  • Understanding of Ultra-Luxury guest expectations

Key Requirements

  • Minimum 1–2 years of experience in Front Office or Guest Services
  • Experience in luxury or five-star hotel environment preferred
  • Experience with hotel property management systems (Opera or equivalent preferred)
  • Fluency in English required
  • Experience in pre-Opening is a must

Work Rights

Saudi National

Tailored Resume

Cover Letter