Collections Associate Ii

Worldpay (FIS)

St. Petersburg, FL, USA
Onsite
Customer support via phone, email, im
Troubleshoot customer problems
Track and document support requests
At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology

Job Summary

  • At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology.
  • As a Collection Associate II, you can use your exceptional customer service skills to grow your career with a top fintech company.
  • Attractive starting compensation package that includes a Pay for Performance quarterly bonus for eligible associates.

Matching Summary

At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology.

Skills & Requirements

Must-have

  • Customer support via phone, email, IM
  • Troubleshoot customer problems
  • Track and document support requests
  • Update customer information

Nice-to-have

  • Curious, motivated, forward-thinking
  • Entrepreneurial, passionate, fun
  • Exceptional customer service skills

Key Requirements

  • High school diploma or GED required
  • Prior call center experience
  • Collections experience preferred
  • Intermediate computer navigation skills

Work Rights

Not specified

Tailored Resume

Cover Letter