Client Support Specialist - Inbound

GLOBAL PAYMENT HOLDING COMPANY

Base: aud 67,000 to 70,000 py; bonus/equity: not s...
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Demonstrated client support experience
Strong problem-solving skills
Compliance-driven environment knowledge
** Global Payments is seeking a Client Support Specialist to provide exceptional service to clients, acting as the first point of contact for inquiries and issues. The ideal candidate will have customer support experience, strong problem-solving skills, and the ability to thrive in a fast-paced, compliance-driven environment. **

Job Summary

  • The role involves acting as the first point of contact to resolve enquiries and manage issues for Global Payments' clients.
  • Employees will build strong relationships with clients while maintaining accurate data and managing refunds or direct debit setups.
  • Benefits include flexible work arrangements, 18 weeks paid parental leave, and access to global career development opportunities.

Matching Summary

Match Score: 75

** Global Payments is seeking a Client Support Specialist to provide exceptional service to clients, acting as the first point of contact for inquiries and issues. The ideal candidate will have customer support experience, strong problem-solving skills, and the ability to thrive in a fast-paced, compliance-driven environment. **

Salary

Base: AUD 67,000 to 70,000 per annum; Bonus/Equity: Not specified; Benefits: Superannuation included

Skills & Requirements

Must-have

  • Demonstrated client support experience
  • Strong problem-solving skills
  • Compliance-driven environment knowledge

Nice-to-have

  • Fast-paced collaborative team environment
  • Excellent written and verbal communication
  • Ability to multitask effectively

Key Requirements

  • Experience in similar client support role
  • Sound understanding of compliance requirements

Work Rights

Not specified

Tailored Resume

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