Ahs Specialist - English & Spanish, Account Health Support

Amazon

Ts, IN, United States
On-site
Seller engagement and relationship management
Case management and documentation
Inbound support and regain activities
Amazon is seeking a bilingual AHS Specialist to join their Account Health Support team, focusing on providing exceptional support to third-party sellers in compliance management. The role involves relationship building, case management, and proactive seller engagement, with a requirement for flexibility in shift patterns

Job Summary

  • Serve as the single, dedicated contact for a portfolio of sellers throughout their compliance journey, building strong relationships through clear, accurate, and timely communication.
  • Manage all seller interactions through a centralized mechanism, accurately logging actions and communications to maintain high data integrity and audit readiness.
  • Respond promptly to inbound requests, providing expert guidance and supporting enforced sellers through targeted regain outreach and education to help them return to compliant status quickly.

Matching Summary

Match Score: 85

Amazon is seeking a bilingual AHS Specialist to join their Account Health Support team, focusing on providing exceptional support to third-party sellers in compliance management. The role involves relationship building, case management, and proactive seller engagement, with a requirement for flexibility in shift patterns.

Skills & Requirements

Must-have

  • Seller Engagement and Relationship Management
  • Case Management and Documentation
  • Inbound Support and Regain Activities
  • English & Spanish language proficiency
  • Voice Process (Inbound and Outbound Calling)

Nice-to-have

  • Proactive outreach and education
  • Compliance journey management
  • World-class seller support

Key Requirements

  • English & Spanish language requirements
  • Rotational Shifts and Week Offs flexibility

Work Rights

Not specified

Tailored Resume

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