Technical Support Representative (temporary)

Hydrafacial Com Mx

Base: $20.00 - $23.00ph; bonus/equity: not specifi...
Hybrid (in-office tuesday & wednesday; remote thursday, friday, and saturday)
High school diploma or ged required
Customer experience focused background
Excellent oral and written communication
Hydrafacial is seeking a Technical Support Representative for a temporary hybrid role, focused on providing customer support and troubleshooting. The position requires excellent communication skills, a detail-oriented approach, and a background in customer service and electronics

Job Summary

  • The role focuses on troubleshooting, case management, and customer support rather than advanced technical engineering work.
  • Employees will interact with stakeholders across the globe while handling escalations and providing expedited support for prioritized cases.
  • The position offers a hybrid schedule with specific in-office days on Tuesdays and Wednesdays.

Matching Summary

Match Score: 85

Hydrafacial is seeking a Technical Support Representative for a temporary hybrid role, focused on providing customer support and troubleshooting. The position requires excellent communication skills, a detail-oriented approach, and a background in customer service and electronics.

Salary

Base: $20.00 - $23.00/hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • High school diploma or GED required
  • Customer experience focused background
  • Excellent oral and written communication
  • Proven experience in electronics wiring
  • Contact center or help desk background

Nice-to-have

  • Bilingual Spanish speaker preferred
  • Basic to intermediate Excel skills
  • Smartsheet application knowledge
  • Side project improvement mindset
  • Ability to lift up to 20lbs occasionally

Key Requirements

  • High school diploma or GED
  • Experience with electronic wiring and control boards
  • Contact center or help desk background

Work Rights

Not specified

Tailored Resume

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