Sr Manager - Area Opeartions

OTIS ELEVATOR COMPANY

Kanpur, India
**
Implement maintenance systems and records
Reduce callbacks and monitor effectiveness
Reduce annualized hours per unit
** Otis Elevator Company is seeking a Senior Manager for Area Operations in Kanpur, India, responsible for overseeing service functions, improving customer relationships, and ensuring safety compliance. The ideal candidate should have 12-15 years of experience in a relevant field, with a background in mechanical, electrical, or electronics engineering. **

Job Summary

  • The Service Operations Manager has overall responsibility of running the Service Function of an Area, including conceptualizing and implementing maintenance systems, reducing callbacks, and managing manpower.
  • Responsibilities include developing and meeting business plan forecasts, ensuring safety at all levels, better inventory control, and generating monthly management reports on Service Activities.
  • Otis is the world's leading elevator and escalator company, moving 2.4 billion people daily and committed to safety, ethics, and quality.

Matching Summary

Match Score: 75

** Otis Elevator Company is seeking a Senior Manager for Area Operations in Kanpur, India, responsible for overseeing service functions, improving customer relationships, and ensuring safety compliance. The ideal candidate should have 12-15 years of experience in a relevant field, with a background in mechanical, electrical, or electronics engineering. **

Skills & Requirements

Must-have

  • Implement maintenance systems and records
  • Reduce callbacks and monitor effectiveness
  • Reduce annualized hours per unit
  • Improve customer rapport
  • Manpower planning
  • Ensure safety implementation
  • Inventory control of stores

Nice-to-have

  • Develop and improve rapport
  • Focus on outstanding collection
  • Timely AMC renewal
  • Create safety awareness
  • Address people matters
  • Employee recognition and appreciation
  • Customer interface and management

Key Requirements

  • 12 to 15 years relevant experience
  • B.Tech / B.E. – Mechanical/Electrical/Electronics

Work Rights

Not specified

Tailored Resume

Cover Letter