Duty Manager- Soft Service

JLL

Chennai, TN, India
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Helpdesk and mailroom operations management
Front office operations oversight
Security operations supervision
** JLL is seeking a Duty Manager for Soft Services in Chennai, TN, responsible for overseeing various operational aspects including helpdesk, front office, security, housekeeping, and cafeteria services. The role demands strong management skills and a commitment to maintaining high service standards. **

Job Summary

  • Provide management advice on Helpdesk/Mailroom for escalated issues during the shift and ensure immediate response to all priority calls.
  • Ensure security and housekeeping staff adhere to norms, and discuss vendor performance with facility managers.
  • Manage and supervise the quality, quantity, and cost of meal and refreshments served in the cafeteria, ensuring high standards of hygiene and cleanliness.

Matching Summary

Match Score: 75

** JLL is seeking a Duty Manager for Soft Services in Chennai, TN, responsible for overseeing various operational aspects including helpdesk, front office, security, housekeeping, and cafeteria services. The role demands strong management skills and a commitment to maintaining high service standards. **

Skills & Requirements

Must-have

  • Helpdesk and Mailroom operations management
  • Front Office operations oversight
  • Security operations supervision
  • Housekeeping operations management
  • Cafeteria operations supervision
  • Facility walk-throughs and upkeep

Nice-to-have

  • Empowering employees to thrive
  • Shaping a brighter way forward
  • Commitment to hiring the best
  • Fostering a sense of belonging

Key Requirements

  • Experience in Soft Service Management
  • Knowledge of facility operations
  • Ability to manage vendor performance
  • Understanding of safety and hygiene standards

Work Rights

Not specified

Tailored Resume

Cover Letter