Sap Ams Manager - German Speaking

PwC

Czech Republic
Fair salary; not specified; benefits: 45,000 + poi...
Not specified (assumed hybrid or flexible based on industry standards).
Fluent german c1/c2 communication
Sap ams delivery management
Itil incident and problem management
PwC is seeking a fluent German-speaking SAP AMS Manager to lead Application Managed Services for a major German banking client. The role requires strong service management skills, team leadership, and the ability to navigate complex enterprise environments

Job Summary

  • This role involves leading the delivery of Application Managed Services for a major German banking client while acting as the primary point of contact for stakeholders.
  • The successful candidate will oversee day-to-day operations, manage L1-L3 support teams, and ensure strict adherence to ITIL principles and defined SLAs.
  • PwC offers a stable yet challenging environment with extensive benefits including 25 days of paid time off, high-end hardware, and comprehensive training opportunities.

Matching Summary

Match Score: 85

PwC is seeking a fluent German-speaking SAP AMS Manager to lead Application Managed Services for a major German banking client. The role requires strong service management skills, team leadership, and the ability to navigate complex enterprise environments.

Salary

Fair salary; Not specified; Benefits: 45,000+ points program, 25 days PTO, wellbeing days, company extra days off

Skills & Requirements

Must-have

  • Fluent German C1/C2 communication
  • SAP AMS delivery management
  • ITIL incident and problem management
  • L1-L3 support team leadership
  • SLA/KPI adherence oversight
  • Client governance meeting facilitation

Nice-to-have

  • Banking or public-sector experience
  • ServiceNow JIRA Remedy familiarity
  • Nearshore offshore team management
  • ITIL certification preferred
  • Process optimization drive

Key Requirements

  • Fluent German (C1/C2) language skills
  • Proven SAP AMS management experience
  • Strong ITIL knowledge and application
  • Experience in complex enterprise environments
  • Cross-functional team leadership capability

Work Rights

Not specified

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