Customer Service Representative

Mars Inc

Kennewick, WA, USA
$16.93 - $21.63 hourly; not specified; not specifi...
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Client and pet flow management
Veterinary medical team productivity
Client and pet care coordination
** Mars Inc is seeking a Customer Service Representative in Kennewick, WA, to enhance client interactions at their veterinary hospital. The role involves managing client flow, providing exceptional service, and educating clients about pet health and hospital services. **

Job Summary

  • The Client Service Coordinator drives the flow of clients and pets through the hospital, maximizing team productivity and ensuring excellent communication.
  • Essential responsibilities include promoting hospital services, educating clients about wellness plans, managing finances, and providing professional, efficient service.
  • The role requires the ability to work with various pets, handle stressful situations, and involves physical capabilities such as lifting up to 50 pounds.

Matching Summary

Match Score: 75

** Mars Inc is seeking a Customer Service Representative in Kennewick, WA, to enhance client interactions at their veterinary hospital. The role involves managing client flow, providing exceptional service, and educating clients about pet health and hospital services. **

Salary

$16.93 - $21.63 Hourly; Not specified; Not specified

Skills & Requirements

Must-have

  • Client and pet flow management
  • Veterinary medical team productivity
  • Client and pet care coordination
  • Promote hospital services
  • Educate clients on wellness plans
  • Manage finances accurately
  • Work with animals

Nice-to-have

  • Live and exemplify Five Principles of Mars
  • Positive and welcoming demeanor
  • Adapt to changing situations
  • Work independently

Key Requirements

  • High School Diploma or equivalent preferred
  • At least 18 years old
  • One year related experience required
  • Customer service experience preferred
  • Medical background preferred

Work Rights

Not specified

Tailored Resume

Cover Letter