Client Services Specialist, Italian Speaker

AUTODESK TLV

Ireland
Base: based on experience + location; bonus/equity...
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Fluent in english and italian
Microsoft office skills
Operating systems knowledge
** Autodesk is seeking a Client Services Specialist fluent in Italian to join their hybrid team in Ireland. The role involves providing high-quality customer support, troubleshooting issues, and ensuring customer satisfaction while working with various systems and tools. **

Job Summary

  • You will ensure customers have immediate access to software products by troubleshooting back-office systems and using third-party tools.
  • The role involves acting as a subject matter expert on Autodesk policies while delivering partner on-boarding and training initiatives.
  • Autodesk values a culture of belonging and offers hybrid working options with monthly team meetups.

Matching Summary

Match Score: 75

** Autodesk is seeking a Client Services Specialist fluent in Italian to join their hybrid team in Ireland. The role involves providing high-quality customer support, troubleshooting issues, and ensuring customer satisfaction while working with various systems and tools. **

Salary

Base: Based on experience and location; Bonus/Equity: Annual cash bonuses, commissions (for sales roles), stock grants; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Fluent in English and Italian
  • Microsoft Office skills
  • Operating systems knowledge
  • Flexible shift availability
  • Live customer support experience

Nice-to-have

  • Additional European language fluency
  • Trend identification and solution proposal
  • Content creation and webinar delivery
  • Process improvement mindset

Key Requirements

  • Fluency in English and Italian required
  • Willingness to work flexible shifts starting at 7:00 AM or 9:00 AM
  • Knowledge of operating systems is mandatory

Work Rights

Not specified

Tailored Resume

Cover Letter