Remote Customer Success Director

Jobgether

Minnesota, US
On-site
Strategic management of mid-market accounts
Customer retention and growth
Consultative approach
In this role, you will oversee the relationship and strategic management of significant mid-market accounts

Job Summary

  • In this role, you will oversee the relationship and strategic management of significant mid-market accounts.
  • You will play a pivotal role in driving customer retention and growth, applying a consultative approach to maximize value derived from the company's platform.
  • Join a dynamic team committed to customer success and contributing to their business growth journey.

Matching Summary

In this role, you will oversee the relationship and strategic management of significant mid-market accounts.

Skills & Requirements

Must-have

  • strategic management of mid-market accounts
  • customer retention and growth
  • consultative approach

Nice-to-have

  • positive customer experience
  • dynamic team environment
  • upselling and cross-selling

Key Requirements

  • experience in customer success management
  • ability to drive customer retention
  • skills in upselling and cross-selling

Work Rights

Not specified

Tailored Resume

Cover Letter