Scheduling Technician - Surgical Services

Mass General Brigham

Boston, MA, USA
Base: $18.58 - $26.58phly; bonus/equity: not speci...
Fully remote
High school diploma or equivalent
Customer service work experience in contact center
Accurate data entry into electronic systems
The role involves coordinating patient registration and scheduling for new appointments while ensuring high-quality service

Job Summary

  • The role involves coordinating patient registration and scheduling for new appointments while ensuring high-quality service.
  • Employees must maintain strict confidentiality consistent with HIPAA guidelines while handling sensitive patient information.
  • Mass General Brigham offers competitive base pay, comprehensive benefits, and career advancement opportunities to its team members.

Matching Summary

The role involves coordinating patient registration and scheduling for new appointments while ensuring high-quality service.

Salary

Base: $18.58 - $26.58/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits offered

Skills & Requirements

Must-have

  • High School Diploma or Equivalent
  • Customer service work experience in contact center
  • Accurate data entry into electronic systems

Nice-to-have

  • Experience in a medical office setting
  • Epic software experience preferred
  • Strong communication and interpersonal skills

Key Requirements

  • High School Diploma required
  • 0-1 year customer service experience required
  • No experience in lieu of degree allowed

Work Rights

Not specified

Tailored Resume

Cover Letter