Claims Service Representative 3 - Quality Assurance

Auto Club Enterprises

Remote, US
Base: $72,700 to $96,800 annually; bonus/equity: e...
Property claim handling experience
Audit property claim files
Regulatory compliance
This position audits moderate to high complexity claims matters involving property lines of insurance written by the Interinsurance Exchange

Job Summary

  • This position audits moderate to high complexity claims matters involving property lines of insurance written by the Interinsurance Exchange.
  • The position requires a higher degree of discretion and independent judgment in analysis and problem solving to effectively manage losses.
  • Remarkable benefits include health coverage, 401(K) saving plans with company match AND Pension, and tuition assistance.

Matching Summary

This position audits moderate to high complexity claims matters involving property lines of insurance written by the Interinsurance Exchange.

Salary

Base: $72,700 to $96,800 annually; Bonus/Equity: eligible for incentive program; Benefits: Remarkable benefits package

Skills & Requirements

Must-have

  • Property claim handling experience
  • Audit property claim files
  • Regulatory compliance
  • Loss payment accuracy
  • Evaluate and determine claim values
  • Investigate and differentiate allegations and facts

Nice-to-have

  • Customer service best practices
  • Respond quickly to customer needs
  • Address complex coverage issues
  • Address complex subrogation issues
  • Team capable of delivering legendary service

Key Requirements

  • 7-9 years of claims handling experience
  • Bachelor’s or equivalent combination of education and experience
  • Advanced understanding of building repair procedures
  • Moderate computer and line of business technical software skills
  • Moderate knowledge of fault assessment and subrogation principles
  • Moderate leadership competencies
  • Advanced organization and planning recognition skills
  • Advanced oral and written communication skills
  • Advanced interpersonal skills
  • Valid Driver's License

Work Rights

Not specified

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