As an Observability Architect, you will be the technical owner of long-term customer success
Job Summary
As an Observability Architect, you will be the technical owner of long-term customer success.
You will architect and guide the implementation of complex observability solutions across a wide range of modern infrastructure and application environments.
You will also represent the technical voice of our customers internally—shaping product feedback and roadmap priorities by working closely with Engineering and Product Management.
Matching Summary
As an Observability Architect, you will be the technical owner of long-term customer success.
Salary
Base: $182,000 - $217,000; Bonus/Equity: RSUs; Benefits: Not specified
Skills & Requirements
Must-have
Technical ownership of customer success
Architecting complex observability solutions
Building strategic customer relationships
Guiding customers through observability maturity
Representing customer voice internally
Nice-to-have
Passion for meaningful work
Innovation-driven environment
Global collaborative culture
Career-defining opportunity
Key Requirements
East Coast location
Bachelor's degree or equivalent experience
5+ years in technical support, TAM, consulting, SE, or Professional Services