Patient Scheduling Coordinator Senior, Winston Salem, Country Club Location

Advocate Health

Winston Salem, North Carolina, US
Base: $21.85 - $32.80; bonus/equity: not specified...
Not specified (potentially hybrid or onsite)
Answering incoming phone lines
Scheduling appointments and studies
Obtaining insurance authorizations
Advocate Health is seeking a Senior Patient Scheduling Coordinator for their Winston Salem, North Carolina location. The role demands strong customer service skills, experience in a high-pressure environment, and familiarity with medical terminology, particularly in a surgical specialty setting

Job Summary

  • Answers incoming phone lines for specialty care team and maintains pre-determined abandon rates.
  • Ensures authorizations are obtained for any applicable office visit or study and updates computer system with authorization information if needed.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Match Score: 85

Advocate Health is seeking a Senior Patient Scheduling Coordinator for their Winston Salem, North Carolina location. The role demands strong customer service skills, experience in a high-pressure environment, and familiarity with medical terminology, particularly in a surgical specialty setting.

Salary

Base: $21.85 - $32.80; Bonus/Equity: Not specified; Benefits: Comprehensive suite of Total Rewards

Skills & Requirements

Must-have

  • Answering incoming phone lines
  • Scheduling appointments and studies
  • Obtaining insurance authorizations
  • Reviewing digitized studies
  • Managing urgent/emergent requests

Nice-to-have

  • Positive attitude when interacting
  • Works independently without supervision
  • Strong working knowledge of medical terminology

Key Requirements

  • High school diploma or GED equivalent
  • Three years' experience in direct consumer services
  • Experience handling multiple calls in stressful environment preferred
  • Previous experience in surgical specialty environment preferred

Work Rights

Not specified

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