Customer Banking Specialist - Penrith

CommBank

Penrith, Australia
Part time (13.5 hours per week)
Proven experience in customer service
Experience in financial services or retail
Ability to articulate financial terms clearly
CommBank is seeking a Customer Banking Specialist for its Penrith branch, focusing on delivering exceptional customer service and support for various banking needs. The role requires part-time availability and entails engaging with customers, providing financial advice, and promoting digital banking solutions

Job Summary

  • As the public face of CommBank, you will deliver a seamless banking experience to over 10 million customers.
  • You will have in-depth conversations with customers to support their overall banking needs including home loans and business banking.
  • The role involves completing financial health checks and providing options through education on in-branch technology.

Matching Summary

Match Score: 85

CommBank is seeking a Customer Banking Specialist for its Penrith branch, focusing on delivering exceptional customer service and support for various banking needs. The role requires part-time availability and entails engaging with customers, providing financial advice, and promoting digital banking solutions.

Skills & Requirements

Must-have

  • Proven experience in customer service
  • Experience in financial services or retail
  • Ability to articulate financial terms clearly
  • Strong problem-solving skills
  • Integrity and customer-centric approach

Nice-to-have

  • Interest in building a career with CommBank
  • Genuine interest in improving financial wellbeing
  • Ability to work in a busy commercial environment

Key Requirements

  • Proven experience delivering exceptional customer service
  • Excellent communication skills
  • Ability to work predetermined part-time roster

Work Rights

Not specified

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